Am I the only one really hating the Yahoo Search Marketing web interface with a passion? The Google Adwords interface is quite good, MSN’s interface is OK, but Yahoo’s web interface to configure search advertising is really really bad (and from the three big search engines, Yahoo has the worst advertising results for us, by the way).
I really can’t figure out how to download, view or generate an invoice from Yahoo’s web interface. I tried contacting the support and received a report of our advertising clicks and costs, but no invoice. I haven’t received an answer of my reply, yet, but it’s kind of funny how hard such normally simple things are with Yahoo.
Am I the only one who can’t figure out such simple things with Yahoo’s interface or is it really that bad?
5 Comments
MSN bothers me more than Yahoo, I hate that I have to run a report to find out anything about the account performance.
I see what you mean about the invoicing though, it’s horrible and seemingling impossible to get an invoice. That’s going to be fun when VAT return time rolls around.
You are not the only one! I absolutely hate everything there is to hate about their interface… unfortunately, they provide excellent cost-per-conversion for me so I have to keep using them. (Even if they do overstate it by frequently counting the same conversion 3 times — I double-check all their results through Analytics to be sure.)
Thanks for confirming my dislike against Yahoo Search Marketing - so I’m not the only one who doesn’t like their web interface.
Gavin: You are right about the reports, but I found creating and changing the ads is a lot quicker and cleaner with MSN.
Patrick: Yahoo doesn’t really work for us, but that’s probably due to the fact that we sell development tools and most developers probably use Google.
Had the same problem with this and eventually called their support line.
You can get PDF invoice by going to the reports tab and selecting “Monthly Financial Reports”.
Leave the “Monthly Financial Reports” checked in the drop-down box, and select the month you want to see.
Note: You may not see last month as an option at the very beginning of the new month. It sometimes takes a few days to get updated.
Click “Create Report”. Make sure you wait here! The button is powered by AJAX which means that the report appears without refreshing the page. After a short period of time the table will appear just below the button.
Hi Harry,
Thanks for the tip, but we already canceled our Yahoo ads because they didn’t perform so well for us. Is it the new or the old Yahoo interface you are describing? I think they have improved their entire web interface and thinks might be better now.